Why Coaching Isn’t About Fixing What’s “Broken” (And Why It Works So Well)
Coaching isn’t about fixing what’s broken, it’s about unlocking potential, clarity, and growth. Ready to level up?
Read MoreInsights, strategies, and practical advice for technical customer success professionals.
Coaching isn’t about fixing what’s broken, it’s about unlocking potential, clarity, and growth. Ready to level up?
Read MoreThink you know yourself? Maybe… but how deep does that go? Take this quick self-awareness test and find out if you’re as tuned in as you think.
Read MoreThink your customer is healthy? Think again. Learn how to catch churn risks before they hit.
Read MoreSales Engineers often sit on a goldmine of customer insight, but too many leave the strategy to AEs. In this guide, I break down how each part of the MEDDPICC sales framework intersects with the SE role, and how technical teams can move from reactive to strategic.
Read MoreA 2-day intensive program for Sales Engineers who are tired of giving perfect demos that go nowhere. Learn to run strategic discovery, deliver high-impact demos, and become a trusted sales partner, without selling out your technical soul.
Read MoreAfter 20+ years working across tech-leading Sales Engineering efforts, building Customer Success playbooks, and fixing more support chaos than I care to count, I’ve
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