Hi. I’m Ignacio @ignaciovandroogenbroeck 🤟

Short Bio

With over 20 years in the tech industry, I’ve journeyed through roles in Sales Engineering, Customer Success, and Technical Support. My passion lies in helping technical teams transition from reactive roles to strategic partners within their organizations.

I specialize in coaching and conducting workshops for Sales Engineers, Customer Success teams, and Support professionals, aiming to enhance their impact and drive growth.

Beyond my professional endeavors, I enjoy exploring new technologies, sharing insights through my blog, and engaging with communities focused on continuous learning and improvement.

Career

Over the past two decades, I’ve worked across Sales Engineering, Customer Success, and Technical Support in both startups and large tech organizations. My work has spanned technical enablement, customer onboarding, support infrastructure, and go-to-market alignment.

I’ve led global onboarding programs, helped build support teams from scratch, and coached high-performing SEs and CS leaders on driving customer growth. These experiences shaped my current focus: enabling technical teams to have a strategic voice in the business.

Today, I dedicate my time to coaching, content creation, and facilitating workshops — helping individuals and teams move from tactical execution to strategic impact.

Let’s Connect

I’m excited to connect with others via Email, Linkedin or even Google Meet to chat about projects and ideas. I’m currently open to freelance projects and always happy to explore opportunities, talk through challenges, and collaborate if it’s a good fit.